Last Updated: [Insert Date]

Welcome to Wilson Sales Store (“we”, “us”, or “our”) at www.getbatdealshere.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for baseball and softball players, coaches, and enthusiasts aged 18 years or older. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Submit false or misleading information

2. Products and Services

2.1 Product Descriptions

We specialize in high-quality baseball and softball equipment including:

  • Baseball and fastpitch softball bats (including BBCOR certified)
  • Protective gear (helmets, catcher’s gear, elbow guards, cups)
  • Batting gloves (adult and girls’ sizes)
  • Training accessories (arm sleeves, bat accessories)
  • Equipment bags and backpacks

We strive for accurate product descriptions and images, but minor variations may occur. Colors may appear slightly different on various devices.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Hygiene-Sensitive Products

Due to hygiene reasons, the following items cannot be returned unless defective:

  • All types of batting gloves (Adult, Girls, general)
  • Protective cups

3. Orders and Payments

3.1 Order Process

Orders placed through our website constitute an offer to purchase. We reserve the right to accept or reject orders at our discretion.

3.2 Pricing

All prices are in Australian Dollars (A$) and include GST where applicable. We reserve the right to correct pricing errors at any time.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. You represent that you have the legal right to use your payment method.

3.4 Order Confirmation

You will receive an order confirmation email upon successful payment. This constitutes our acceptance of your order.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days of payment confirmation.

4.2 Shipping Options

Method Cost Carrier Delivery Time
Standard Shipping A$12.95 DHL or FedEx 10-15 business days after dispatch
Free Shipping Free for orders over A$50 EMS 15-25 business days after dispatch

4.3 Shipping Restrictions

We ship worldwide except to Asia and certain remote locations. Delivery times may vary based on destination and customs processing.

4.4 Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses or customs delays.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unused and in original packaging
  • Including all tags and accessories
  • Accompanied by proof of purchase

5.2 Return Process

  1. Email [email protected] within 15 days with your request
  2. Receive Return Merchandise Authorization (RMA)
  3. Ship items to: Wilson Sales Store Returns Department, 44 Moores Drive, NEDLANDS, AU 6009 Australia
  4. Allow 3-5 business days for inspection upon receipt

5.3 Refund Processing

Approved refunds will be issued to the original payment method:

  • Credit cards: 5-10 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable unless the return is due to our error.

5.4 Exchanges

Exchanges are subject to product availability. Follow the standard return process and specify your desired replacement item.

6. Warranties and Liability

6.1 Product Warranties

Manufacturer warranties apply where applicable. We are not liable for:

  • Normal wear and tear
  • Improper use or maintenance
  • Unauthorized repairs

6.2 Limitation of Liability

To the fullest extent permitted by law, our liability is limited to the purchase price of the product. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or data
  • Personal injury or property damage from product use

6.3 Australian Consumer Law

Our products come with guarantees under the Australian Consumer Law. You are entitled to replacement or refund for major failures and compensation for other reasonably foreseeable loss or damage.

7. Privacy and Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

8. Governing Law

These Terms are governed by the laws of Western Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the site after changes constitutes acceptance of the modified Terms.

10. Contact Us

For questions about these Terms or our products:

Wilson Sales Store
44 Moores Drive
NEDLANDS, AU 6009
Australia
Email: [email protected]
Business Hours: Monday-Friday, 9am-5pm AWST

Note: These Terms apply only to purchases made directly through getbatdealshere.com. For items purchased through third-party retailers, please contact them directly for their policies.